Contact us and Policies
One year limited warranty
parallelPALETTE will repair or replace any defective part (without charge for parts and labor), which may develop under normal and proper use within a period of one year from date of original purchase, once delivered (shipping prepaid to parallelPALETTE) together with proof of date and place of purchase. The exclusive remedy under any and all warrants and guarantees expressed or implied is limited to repair and/or replacement as provided herein and parallelPALETTE shall not be liable for damages from loss or misuse, consequential or incidental damage or damaged works.
parallelPALETTE values its customers privacy. We do not sell or rent the information you provide to us online to third parties.
All parallelPALETTE products covered under the parallelPALETTE Return Policy are backed by a 30-day Guarantee. You may return the item(s) to us within 30 days of your purchase for an exchange or full refund for ANY REASON. Please note that the original and return shipping and handling charges will NOT be refunded or reimbursed.